To respond to the changing needs of communities and the demands of a 21st Century society, libraries are developing services and programming in multiple, new literacies.

Cultural Literacy

What is Cultural Literacy?

Cultural literacy is an understanding and appreciation of the similarities and differences between one’s own system of behaviors and beliefs and those of others.

Resources

The Association for Library Service to Children (ALSC) offers a Cultural Literacy @your library Webcast, instructed by Jamie Campbell Naidoo.

The Reference and User Services Association (RUSA) provides “Guidelines for the Development and Promotion of Multilingual Collections and Services.”

Cultural Competence

The Young Adult Library Services Association (YALSA) has a Cultural Competence wiki.

The Association of College & Research Libraries (ACRL) created Diversity Standards: Cultural Competency for Academic Libraries.